Why are our numbers changing?

Staffordshire County Council (SCC) have decided to withdraw their telephony service to schools at the end of the current contract due to the diminishing role the Local Authority has within schools and academies. Unfortunately the school has never owned its own numbers and due to technical reasons SCC cannot transfer our existing numbers to the Trust’s chosen provider, Entrust Education.

All schools within who subscribe to the current SCC telephony service are in the same position as John Taylor high School.

When are our numbers changing?

Our numbers are due to change on the 4th August 2017 . The actual migration process will begin at 4:30pm on the previous day  and will be completed before 9am on the 4th August 2017.

What are our new numbers?

We have decided to publish our two main numbers for parents. Please update our contact information as soon as possible on or after 4th August 2017:

  • Main School Number: 01283 247800
  • Student Absence Line: 01283 247858

What happens if I phone the old school numbers after we have migrated?

If you contact the old main school number (01283 239300) after we have migrated you will be prompted to redial our new number. We have taken the decision not to auto forward calls to our new number as this does not encourage parents, suppliers and other contacts to update their details.

If you contact any other number after the migration you will hear silence; no dial tone or no line busy tone.

Are there any cost savings associated with the new system?

Yes. Due to John Taylor’s unique position in the Trust (JTMAT) we have been able to secure discounts that will reduce our on-going telephony costs by approximately £2 per handset per month combined with a comprehensive call package.

Posted by JTMAT